Privacy Policy

Last Updated: December 2025

Welcome to FixMode.com. Your privacy is critically important to us. This Privacy Policy explains how FixMode Inc. collects, uses, discloses, and safeguards your information when you visit our website.

🇺🇸 US PRIVACY COMPLIANCE: This Privacy Policy complies with applicable US privacy laws including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), Virginia Consumer Data Protection Act (VCDPA), and the General Data Protection Regulation (GDPR) for our European visitors.

Scope: This Privacy Policy applies only to information collected through our website and not to information collected offline or via third-party websites linked from our site.

1. Information We Collect

We collect several types of information from and about users of our website:

Personal Information

We may collect personal identification information that you voluntarily provide to us, including but not limited to:

Name and contact information (email address)
Demographic information
Content you submit through forms or interactive tools
Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activities, including:

IP address and general location information
Browser type and version
Operating system
Referring/exit pages
Date and time of visits
Pages viewed and time spent on pages
Clickstream data

2. How We Use Your Information

We may use the information we collect for various purposes, including:

To provide, operate, and maintain our website
To improve, personalize, and expand our website
To understand and analyze how you use our website
To develop new products, services, features, and functionality
To communicate with you, either directly or through partners
To send you marketing and promotional communications
To process transactions and manage user accounts
To find and prevent fraud
For compliance with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. For more information about our use of cookies, please see our Cookie Policy.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

With trusted third parties who assist us in operating our website
When required by law or to respond to legal process
To protect the rights, property, or safety of FixMode Inc.
In connection with a business transfer, such as a merger or acquisition

5. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website. If we learn we have collected or received personal information from a child under 13, we will delete that information.

COPPA Compliance: We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect information from children under 13.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

California Residents (CCPA/CPRA Rights)

If you are a California resident, you have the right to:

Know what personal information is being collected about you
Know whether your personal information is sold or disclosed and to whom
Say no to the sale of your personal information
Access your personal information
Request deletion of your personal information
Not be discriminated against for exercising your privacy rights

European Union Residents (GDPR Rights)

If you are located in the European Union, you have the right to:

Access your personal data
Correct inaccurate personal data
Request deletion of your personal data
Restrict processing of your personal data
Data portability
Object to processing of your personal data
Withdraw consent at any time

7. Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Third-Party Links

Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

FixMode Inc.
📧 Privacy Team: privacy@fixmode.com
📧 General Inquiries: support@fixmode.com
📍 Address: 123 Business Avenue, Suite 456, New York, NY 10001, USA
📞 Phone: +1 (555) 123-4567

Response Time: We will respond to privacy inquiries within 45 days as required by applicable law.
Verification: We may need to verify your identity before processing certain requests.

Effective Date: This Privacy Policy is effective as of December 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.